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Introducing Data Management
Assistance Corporation
Vist our Corporate Web Site
Data Management Assistance
Corporation was founded in 1989
to provide data capture
solutions for organizations such as
service bureaus, state and county
governments, health care companies,
pharmaceutical manufacturers,
utilities and postal
services.
The company's four
founding principals had been
working together in the service
bureau industry since 1972
when they decided to
establish what they hoped would
become the premier software
developer for the data capture
industry.
Their combined 68 years of
experience, sound planning and
careful management has made DMAC
the dominant company in its
field.
In the
early 2000's two of the founders
retired. Under the direction of the
remaining founders a new younger
DMAC team has acquired serveral
additional software products. In
addition to expanding DMAC's
revenue, these products will allow
DMAC to capitalize upon and expand
DMAC's expertise in reliable, high
speed, multi-user, database
software products.
DMAC's
flagship product, Unibase by
DMAC, provides processing for
image entry, data entry, OCR/ICR
reject repair and file output or
SQL interface on a broad spectrum
of operating systems and the
internet.
DMAC currently supports
more than 5000 workstations in well
over 400 separate companies
worldwide.
The United States accounts for
approximately 75 percent of the
company's business with the balance
coming from England, Canada, the
Caribbean, Mexico, Latin America,
India, Sri Lanka, Australia,
Philippines, Taiwan, and
Singapore.
Service
and support are top DMAC
priorities.
During business hours, service
representatives answer customer
calls personally.
Email is acknowledged and answered
on the day of receipt, or first
thing in the morning for overnight
transmissions.
The majority of customer
problems are resolved "same
day" with the
balance averaging less than a
second day.
Bugs are frequently fixed
within hours and rarely take more than five
days.
Most Unibase by DMAC new
release enhancements originate with
DMAC customers working with DMAC's
development team.
Considering DMAC's personalized,
solution oriented service, it's
easy to understand why
customers frequently
respond with comments like the
following:
"I recently contacted DMAC
for some technical assistance . . .
I was put in touch with Noreen . .
. I
truly wish that there were more
people like Noreen in positions
that have to deal with
customers.
Noreen was more than helpful,
extremely friendly and handled my
concerns with an attentiveness and
genuine concern that was uplifting
considering today's cold "Non
Customer Service" oriented
society.
Noreen is certainly an asset to
DMAC!"
Kevin J.
Barnes
Office Manager
Charlotte Data Entry Center,
Inc.
"Over the past five years, I
have spent many thousands of
dollars with many different vendors
building up my
business.
There is not one vendor who can
even come close to the superior
service you provided during
installation."
Michael Fred
President
American Caging,
Inc.
"You
guys are great!!
Your support and follow-through
have been terrific.
Please accept our thanks for all of
your customer-oriented
support."
Gary
Kilvinger
Firstar Bank
"DMAC's down-to-earth approach
and personal attention, coupled
with the versatility of the Unibase
software, led to HDS choosing
Unibase for its new
facility.
Installation, training and initial
format programming all went
precisely as promised, allowing HDS
to meet all of its startup and
production targets."
Edmund Hevener
Highland Data Services
Data
Management Assistance
Corporation
2205 Prairie Creek Road
Granite Shoals, Texas 78654
830-265-4551 - fax 866-265-0057
www.dmac-unibase.com
Contact
DMAC
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